Unified Messaging

    Every Client Message. One Inbox. Zero Missed.

    Voicemail transcriptions, SMS, fax, and email all in one place. Read, search, and respond to every client message — from any device.

    All Your Messages, Finally in One Place

    Stop juggling voicemail, text, fax, and email across multiple systems. Unified messaging brings everything together.

    Single Unified Inbox

    Voicemail, SMS, fax, and email in one place. Stop switching between apps and never miss a client message.

    Voicemail-to-Email Transcription

    Every voicemail is transcribed and delivered to your email. Read messages instead of listening to them.

    SMS from Your Business Number

    Send and receive text messages using your office number — from your desk or your phone.

    app.pumpkin.cloud/messages

    Unified Inbox

    3 unread

    Robert Chen (VM)

    Voicemail: Question about Q3 filing deadline...

    2m ago

    Sarah Davis (SMS)

    Can we move our meeting to Thursday?

    15m ago

    IRS Fax (Fax)

    Form 2848 Power of Attorney — 3 pages

    1h ago

    Mike Johnson (VM)

    Voicemail: Following up on the partnership return...

    3h ago

    Lisa Park (Email)

    Updated financials attached for review

    5h ago

    Your Inbox, Supercharged

    Voicemails arrive as readable transcriptions. Faxes appear as PDFs. Texts thread like a conversation. Everything is searchable, sortable, and accessible from any device.

    • Fax-to-Email

      Receive faxes as PDF attachments in your email. No fax machine or dedicated line required.

    • Instant Notifications

      Get real-time alerts for new messages across all channels — never let a client wait.

    • Message Search

      Search across voicemails, texts, and faxes by sender, date, or content keyword.

    • Access Anywhere

      View and respond to messages from desktop, mobile app, or web browser.

    Who It's For

    Built for professionals who can't afford to miss a client message

    Tax Preparers

    Receive client documents via fax-to-email and respond with status updates via SMS.

    Legal Offices

    Keep a searchable record of all client communications for case documentation.

    Multi-Location Firms

    Unified messaging across all offices with a single inbox per team member.

    Client Service Teams

    Triage incoming messages efficiently and respond faster across all channels.

    Voicemail You Can Read

    Every voicemail is automatically transcribed and delivered to your email. Skim the text in seconds instead of listening to a 3-minute message.

    Audio files are attached for when you need the full context. Search past voicemails by keyword to find exactly what you need.

    app.pumpkin.cloud/messages/voicemail/4821

    Robert Chen

    (831) 555-0142 — Today at 9:23 AM

    Voicemail

    Transcription

    "Hi, this is Robert Chen. I'm calling about the Q3 filing deadline for my LLC. I wanted to know if we can get an extension and what documents you'll need from me. Please call me back at your earliest convenience. Thank you."

    0:47

    Frequently Asked Questions

    What types of messages does unified messaging support?

    Unified messaging combines voicemail, SMS text messages, fax-to-email, and traditional email into a single inbox. You can view and respond to all message types from one interface.

    How does voicemail transcription work?

    When someone leaves a voicemail, our system automatically transcribes the audio to text and delivers both the transcription and the audio file to your email. You can read the message instead of listening to it.

    Can I send SMS from my business phone number?

    Yes. You can send and receive SMS text messages using your business number from the desktop app, mobile app, or web interface. Clients see your office number, not your personal cell.

    Is fax-to-email included in all plans?

    Fax-to-email is available on all plans. Incoming faxes are converted to PDF and delivered to your email. You can also send faxes from the platform without a physical fax machine.

    Can I search through past messages?

    Yes. All messages — voicemails, texts, and faxes — are stored and fully searchable by sender, date, keyword, or message type. This makes it easy to find specific client communications.

    Never Miss Another Client Message

    Unify your voicemail, SMS, fax, and email into one powerful inbox. Start your free trial today.